Different Types of Work

as referenced in The Phoenix Project,

there are multiple different kinds of work that a team does. I'm omitting a category (changes) for now, as it's effectively encompassed within the other categories.

The three are categorized as:

Feature work

work that directly benefits the business

Infrastructure Work

work that indirectly benefits the business (e.g. improving the existing process, to enable more feature work)

Unplanned Work

Incidents and outages that are not planned.

results matching ""

    No results matching ""